Know Before You Go

Quick Links

• Houseboating
• Lodging
• Camping
• Family Units & Group Camping
• Powerboat & Watercrafts
• Boat Tours
• Non-Motorized Water Toys
• Horseshoe Bend Rafting
• Park Entrance Fee

Houseboating Info & Policies

Houseboat Service Fee: $159 per houseboat trip. The houseboat service fee is charged to cover the following items; 

• The pumping of the gray and black water-holding tanks
• The filling of the freshwater tanks
• The coiling and securement of all anchors and lines
• The replacement of cleaning supplies, boat chemicals, and trashcan liners
• The removal of all sand and debris from the boat
• The cleaning of all floors, windows, and counters
• The laundering of all linens, blankets and towels

Payment Policy
Fuel rental fee including taxes and fees is due at the time of booking. Upon arrival, guests can choose to either pay the damage deposit or waiver of liability insurance. Houseboat reservation changes are subject to change fees ($100 to $600). Reservation changes are subject to current rates.

Cancellation Policy
Cancellations will be accepted in writing only and a service fee will apply. If you need to cancel your reservation you may email LakePowell-CustomerService@Aramark.com with Houseboat Reservation Cancellation in the subject line. The date the email is received will be the day used to calculate service fees. You may also submit cancellations via US Postal Service to 1661 E. Camelback Rd, Ste 300, Phoenix, AZ 85016 and mark the envelope "Houseboat Cancellation". The date the envelope is postmarked will be the date used to calculate the service fees. Cancellation Service Fees will be a percentage of rental rate without taxes and fees.

Cancellation Date Service Fee:

Change Policy
Houseboat reservation changes are subject to change fees. All reservation changes are subject to current rates and availability, and may result in a higher reservation value.

Houseboat Protection Plan / Travel Insurance
We want your vacation to be worry and hassle-free. We strongly suggest the purchase of travel insurance to protect yourselves and your vacation investment. You may contact Travel Guard directly at www.travelguard.com or call them at 1-800-826-4919.

Waiver of Liability
Lake Powell Resorts and Marinas requires damage protection for all boat rentals. Read about the Waiver of Liability options.

Damage Deposit
Lake Powell Resorts and Marinas require damage protection for all boat rentals. Read about the Damage Deposit options.

Pet Policy:

• $32.00 per pet, per day, at the time of check-in.

• $32.00 per pet, per day, at the time of check-in.

Smoking
Lake Powell Resorts & Marinas houseboats feature smoke free interiors. Ashtrays are provided for those guests who wish to smoke outside the cabin. Guests are encouraged to use the ashtrays rather than dispose of debris in the lake or on the shore.

Park Entrance Fee
There is a $30 entrance fee that admits one single, private, non-commercial vehicle and all its passengers and is valid for 7 consecutive days. The funds collected from entrance fees stay within the park and are used to enhance the experience of visiting the lake. National Park Service fee information is available online at https://www.nps.gov/glca/planyourvisit/basicinfo.htm.

Lodging Info & Policies

Check-In: 4:00 pm
Check-Out: 11:00 am

Payment Policy: The first night stay is due at time of booking. Remaining balance is due at time of checkout. All rates are based on double occupancy. Additional adults over double occupancy are at an additional nightly fee.

Cancellation Policy: Cancellations/changes made more than 24 hours prior to 4:00PM local time on arrival date will receive a full refund. Cancellations/changes made less than 24 hours prior to 4:00PM local time on arrival date will forfeit full deposit.

Reservation Changes: Dates of stay for a reservation may be changed based on current availability. Your reservation is subject to a new rate for new dates of stay. Any changes made to your reservation may result in a rate change and payment due upon arrival.

Pet & Housekeeping Policy: Pets are allowed in Traditional Rooms only with a $30.00 non-refundable fee required per pet, per night. This fee is collected at check in. Excessive cleaning fee of $250.00 will be applied for any rooms that require deodorizing for cigarette/cigar smoke, or excessive pet cleaning, or professional carpet cleaning. Pets must be on a leash at all times when outside the room. Pets should not be left unattended or tied up outside on patio or balcony. Housekeepers will not clean the room if pet is left inside unattended.

Smoking Policy: Smoking is not permitted in any lodge room or building.

Taxes & Fees: Utility Pass-Through Fee & Infrastructure Program Development Fee - All lodging, tour, houseboat, and watercraft reservations are subject to local, state, and federal taxation... in addition to a nominal daily Utility Pass-Through Fee (Energy) and Infrastructure Program Development Fee.

Resort Fee: Please be advised that as a condition of your reservation and stay at Lake Powell Resort, a mandatory resort fee will be charged in addition to the room rate. This fee will cover a variety of amenities and services that are available to all guests at the hotel. The current resort fee amount is $14.99 per room per night and is subject to change without notice.

The following amenities and services are included in the resort fee:

• Two bottles of water
• Wi-Fi in rooms (previously only available in the lobby)
• 20% off Retail Apparel only
• Shuttle Service to and from Page airport
• Printed Maps and Guides for Hikes, Directions & Attractions
• Access to Two Pools & Two Hot Tubs
• Fitness room
• Business center with the option to print
• Two outside propane fireplaces with an outside lawn

By making a reservation at Lake Powell Resort, you agree to pay the resort fee in addition to the room rate and to comply with all other hotel policies related to the use of included amenities and services.

Park Entrance Fee: There is a $30 entrance fee that admits one single, private, non-commercial vehicle and all its passengers and is valid for 7 consecutive days. The funds collected from entrance fees stay within the park and are used to enhance the experience of visiting the lake. National Park Service fee information is available online at https://www.nps.gov/glca/planyourvisit/basicinfo.htm.

Camping Info & Policies

Payment: The first-night stay is due at the time of booking. The remaining balance is due at the time of check-in.

Cancellation: Cancellations/Changes made 24 hours or more prior to check-in will receive a full refund. Cancellations/Changes inside 24 hours of Check-In will be charged a $10 fee.

Pets: Pets must be on a leash, under control, and not to be left unattended. Pet owners are responsible to pick up after their pets

All Family Units & Group Camping Info & Policies

Payment Policy: The first night stay is due at time of booking. Remaining balance is due at time of checkout.

Cancellation Policy: Cancellations must be cancelled/changed 30 days (by 3pm local marina time) prior to arrival to receive a full refund.

Powerboat & Water Craft Info & Policies

Payment: Damage deposit is due at time of booking. The full rental fee is due upon arrival.

Cancellation: Reservations must be cancelled/changed 72 hours prior to arrival to receive a full refund. Cancellations or changes made within 72 hours prior to arrival will forfeit their full deposit

Waiver of Liability: Optional waiver of liability is available upon check-in for an additional fee.

Boat Tours Info & Policies

Check-In Time: Be sure to arrive in the lobby of Lake Powell Resorts 30 minutes prior to departure. Boarding begins 15 minutes prior to the scheduled departure time.

Depart: All boat tours depart from Wahweap Marina at Lake Powell Resort.

Audio Set: Individual audio sets are included with every tour and are available in English, Spanish, German, French, Italian, Mandarin, and Japanese.

Payment: Full payment for the tour will be processed at the time of booking.

Cancellation: Cancelled/Changing more than 24 hours prior to check-in receive full refund of deposit. Reservations cancelled/changed within 24 hours of check-in forfeit full deposit

Smoking Policy: Smoking is not permitted while on board.

Non-Motorized Water Toys Info & Policies

Payment Policy: Damage deposit of $100 due at the time of booking.

Cancellation Policy: Must be cancelled or changed 72 hours prior to arrival to receive a full refund. Cancellations or changes made within said time will forfeit deposit.

Horseshoe Bend Rafting Trips Info & Policies

Check-In Time: Please arrive 1 hour prior to departure time.

Depart: Wilderness River Adventures - 199 Kaibab Rd. Page, AZ 86040

Payment: Full payment will be processed at time of booking.

Cancellation: Wilderness River Adventures will provide a full refund minus a $10 per person processing fee for cancellations that meet the following criteria. Cancellations/changes must be made 48 hours before the trip's scheduled departure. Cancellations/changes made within the 48-hour cancellation window and no-shows are subject to a 100% cancellation fee.

Minimum Passenger Policy: We do require a 6 full-fare passengers to launch a Half-Day or Full-Day Trip. Should the minimum not be reached, the trip will be cancelled. Anyone already booked for the trip will receive a 100% refund and an opportunity to re-book for another trip.

Pet Policy: Pets are not allowed on the Glen Canyon Float Trips

Passenger Acknowledgement Waiver: On the day of your scheduled trip, please bring with you the Passenger Acknowledgement Waiver signed. This will help our check-in process move much more efficiently for you and your guests. Passenger Acknowledgement Waiver

Park Entrance Fee

For information regarding park entrance fees and passes, please visit the National Park Service page online at https://www.nps.gov/glca/planyourvisit/basicinfo.htm.